How does Dallas Braces keep up-to-date on all of the current techniques and materials?

Dallas Braces is passionate about dentistry. It is not only her job, but it is also her hobby. Where the state of Texas requires 30 hours of continuing education every two years, Dallas Braces routinely attends 50-100 hours each year. When she graduated from the New York University of  Dentistry, she made the commitment she would dedicate at least a day a month to continuing education. She is also involved with the local dental study clubs.

What do I do if I have an emergency when the office is closed?

Call our regular phone number at any time. If the office is closed, Please leave a message. We will return your phone call as soon as possible and attend to any immediate concerns that you may have. Dallas Braces does not live very far from the office, and could come into the office for emergency care if needed.

Is there anyway that I can ask Dallas Braces questions directly?

Dallas Braces loves email, so just send email to WeCare@OakHeightsdental.com to write her a note. She will respond promptly. If it’s something you’d like to speak with her in person about, just call our office to make an appointment.

What makes you different than any other dental practice in Dallas that I can visit?

Our number one goal is for you to have a great visit. A great visit is defined by our five-star service and our top quality dentistry. It starts with a sincerely interested person greeting you when you call. Then, you’ll have a personal introduction when you arrive. We make sure you’re 100% comfortable with every procedure we propose. We take care of all of the little things that can make a difference in our patient’s day.

We are not a dental corporation or a group practice where production goals are the first priority and where incentives are based on how much dental work is performed and not on the quality and need.

We do not have dedicated staff for dental treatment case presentation, treatment coordination or for financial discussions. Dallas Braces believes that doctor and patient (patient’s family) and the only two key stakeholders for dental health management and both should work together as a team to address the problem and not introduce other personalities in-between. Dentistry is not selling and does not need sales staff.

We use latest technology and video educational resources to help aid those conversations and help you see what we’re talking about for yourself. We build time into our schedule for personal conversations with you that result in a powerful rapport and trust, allowing you to take confidence in the excellent dentistry we offer. We are trained in caring not only about your teeth but who you are, what your desires and needs are, and how you like to be treated. Dallas Braces’s dentistry is second to none for those addressing comfort, life-long maintenance and/or the most elaborate cosmetic issues. We could try to describe the difference all day, but we’d love more than anything to show you!

What precautions do you take to ensure patient safety?

There are so many different ways we put your safety first: using gloves, masks and glasses; ensuring sterilization and disinfection of all instruments and counters; testing our sterilizer weekly to make sure it meets all hospital level and OSHA standards and more. Our state-of-the-art sterilization center is something you can see at any time if you’re interested in learning more. Each room is cleaned between patients and all proper sterilization procedures are carried out and monitored in meticulous fashion. Rest easy at Dallas Braces’s  practice – we’re taking care of you probably better than you’ll ever know! We encourage everyone to ask safety related questions  when they visit a dental office.

Do you accept referrals?

Yes. We love referrals. Wonderful people refer wonderful people, so we look forward to treating your friends with the same expert care we extend to you.

What different payment options are available?

We consider our relationship with you to be of primary importance and will always make our recommendations based on what we believe is the very best treatment for you regardless of your insurance coverage or financial arrangements. For your comfort and convenience, we offer a wide range of financial options and welcome your suggestions and questions.

Do you offer discounts?

Our fees are 10% less than our neighborhood. We believe in social responsibility and honor our Senior Citizens, personnel in United States Armed Forces, Veterans and offer 10% discount for services not covered by dental insurance.  Dallas Braces believes in comprehensive care which includes considerations around ability to pay. Contact us to know more.

What different payment options are available?

We consider our relationship with you to be of primary importance and will always make our recommendations based on what we believe is the very best treatment for you regardless of your insurance coverage or financial arrangements. For your comfort and convenience, we offer a wide range of financial options and welcome your suggestions and questions.

  • Pre-payment in full
  • Pre-authorized credit card agreement
  • Three payments (for fees over $1000.00)
  • Care Credit Financing
  • Pay as you go plans
  • Gradual Treatment Plans

How do I know when it’s time to come in for a checkup?

We work diligently to make sure you’ll always know what the next steps are. Our hygienist will help you understand what interval is needed to keep your mouth healthy. We’ll schedule your sequential appointment before you leave. We will also send you a card, give you a call, e-mail, or even a text message when you’re due for your next visit. Please note that, especially if you’ve never been into our office, the ADA says most people need to see a dentist three times each year. Make an appointment today and we’ll help you figure out what schedule is best for you.

At what age should my children first see a dentist?

Early visits provide several advantages: they give us the opportunity to spot and prevent any potential oral health/dental problems; they can also give the child a positive, non-threatening dental office experience. That’s why we recommend parents bring their child in at or after the age of three, or at whatever age they’re most willing to communicate with an adult other than a parent.

Do I have to floss every day? Is it really that important?

Yes. Besides cleaning your mouth, flossing daily adds years to your life by eliminating the bacteria that’s around our teeth. The bacteria causes infection, which can seep into your blood stream and cause heart disease. So, besides the health of our mouth, it’s the overall health consideration that makes a daily flossing habit so important. For our teeth, the infection process happens in just a couple of days! Stay on top of your overall health by flossing regularly.

I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

You have a few options: traditional orthodontia or the new clear, removable aligning tray series called Invisalign. Our patients have been thrilled with Invisalign, which accomplishes the goal of better aligned teeth in a short amount of time (typically nine months to a year). Others who have pressing elements of their decision, such as time, may opt for veneers, which give you the smile you dream of in as few as two visits.. Ask us and we can show you before & after photos of smiles so you can imagine your better looking front teeth with more vivid detail!

Why do I need perio maintenance? Can’t I just get my teeth cleaned?

The word prophy or prophylaxis cleaning means prevention. Prophylaxis appointments, or cleanings, focus on preventing disease such as infection, bone loss, gum loss, etc. Perio-maintenance means we’ve gone from a clean/healthy state (where only prevention is needed) into a deeper state, causing a need to really address the health issues within your mouth beyond the prevention level of care. Periodontal maintenance involves going 360 degrees around each tooth. There’s a difference between preventive cleanings and periodontal maintenance. But, trust us on this one: both are important and we’ll always only recommend what you really need.

My spouse snores and keeps me up at night. I have heard a dentist might be able to prescribe an appliance that prevents snoring. Can you help?

Yes, we can! We offer Snoreguards as an effective treatment for patients with snoring and mild to moderate Obstructive Sleep Apnea. This patented and FDA approved method works magic in homes where snoring is an issue. Make an appointment or contact us for more information!

Contact Us
We provide quality general, family and cosmetic dental care services to people from all over the greater DFW area. Feel free to contact a member of our dentistry staff by calling 214-943-8824 or by sending us an email. For convenience, request an appointment online today.